Privacy Policy LvL OTP Engine

Learn how LvL OTP Engine securely handles your phone number and OTP delivery data. Our privacy policy explains what we collect, how it's used, and how we keep your information safe.

Privacy Policy – LvL OTP Engine

Effective Date: 07-05-2025

At LvL OTP Engine, we take your privacy seriously. This Privacy Policy outlines how we collect, use, and protect your information when you use our OTP (One-Time Password) services via WhatsApp, SMS, or other channels.

1. Information We Collect

We may collect the following information:

  • Phone Number: Used solely to deliver OTP messages.
  • Timestamp of request: Used for audit and delivery tracking.
  • Message delivery status: Logged for monitoring reliability.

We do not collect or store personal messages, sensitive data, or unrelated activity.

2. How We Use Your Information

Your information is used only to:

  • Send OTPs for identity verification
  • Log delivery attempts and response status
  • Prevent abuse and monitor rate limits

3. Data Retention

We retain logs for a short period (7–30 days) to ensure performance, diagnose issues, and meet compliance needs. Logs are deleted securely afterward.

4. Data Security

We use industry-standard security measures including:

  • HTTPS encryption for all communication
  • Strict access control to internal systems
  • Secured backend infrastructure

5. Third-Party Services

We may use external providers (e.g., WhatsApp Business API, SMS gateways) to transmit OTPs. These providers do not store or reuse your data.

6. Your Rights

You have the right to request data deletion and inquire about our data practices. Contact us any time.

7. Contact Us

📧 Email: [email protected]
🌐 Website: https://yourdomain.com